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Wisepointzone

Privacy Policy

Your trust matters to us. Here's how we protect and respect your personal information at Wisepointzone.

Last Updated: January 15, 2025

Information We Collect

When you engage with Wisepointzone's profitability analysis services, we collect information that helps us provide better financial insights and support for your business decisions.

Contact Information: Name, email address, phone number, and business address when you reach out to us or request our services
Business Data: Financial information, revenue figures, expense details, and operational metrics you share for analysis purposes
Website Usage: Information about how you navigate our website, pages visited, and time spent on different sections
Communication Records: Correspondence between you and our team, including emails, phone calls, and consultation notes
Technical Information: IP address, browser type, device information, and access times for security and optimization purposes

We only collect information that's necessary for providing our profitability analysis services or improving your experience with Wisepointzone. You always have control over what information you choose to share with us.

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our financial analysis services. We're transparent about every way we use your data.

Service Delivery

We use your business and financial information to conduct thorough profitability analyses, create detailed reports, and provide personalized recommendations for improving your business performance. This includes analyzing revenue streams, identifying cost optimization opportunities, and developing strategic insights.

Communication and Support

Your contact information helps us stay in touch about your projects, schedule consultations, send analysis reports, and provide ongoing support. We also use this information to inform you about relevant updates to our services that might benefit your business.

Data Processing Under Vietnamese Law

As a Vietnam-based company, Wisepointzone processes personal data in compliance with Vietnamese regulations on personal data protection. We ensure all data handling meets local legal requirements while maintaining international best practices for data security and privacy.

We never use your information for purposes beyond what's necessary for our business relationship. Your financial data remains confidential and is used solely for providing the analysis services you've requested.

Data Storage and Security

Protecting your sensitive financial information is one of our highest priorities. We've implemented multiple layers of security to safeguard your data throughout our relationship.

Encryption: All data transmission uses SSL encryption, and sensitive information is encrypted at rest using industry-standard protocols
Access Controls: Only authorized team members who need access for your specific project can view your information
Secure Storage: Data is stored on secure servers with regular security updates and monitoring
Regular Backups: Your information is backed up regularly to prevent data loss while maintaining security standards
Staff Training: Our team receives regular training on data protection best practices and confidentiality requirements

Data Retention

We keep your information for as long as necessary to provide our services and meet legal requirements. Financial analysis data is typically retained for three years after project completion to support ongoing business relationships and comply with Vietnamese business record requirements. You can request earlier deletion of your data at any time.

Your Rights and Control

You maintain significant control over your personal and business information. We respect your rights and make it straightforward to exercise them.

Access and Updates

You can request a copy of all information we have about you and your business. We'll provide this information in a clear, understandable format within 30 days. You can also update or correct any information at any time by contacting our team.

Data Deletion

If you want us to delete your information, we'll remove all personal and business data from our systems within 30 days of your request. We may need to retain certain information if required by Vietnamese law or for legitimate business purposes, but we'll explain any such requirements clearly.

Exercising Your Rights

To access, update, or delete your information, simply contact us using the details provided below. We'll verify your identity and process your request promptly. There's no charge for most requests, and we'll keep you informed throughout the process.

Information Sharing

We take a very conservative approach to sharing your information. Your business data and personal details are not sold, rented, or shared for marketing purposes.

Limited Sharing Circumstances

We may share your information only in these specific situations: when required by Vietnamese law or legal process, when necessary to protect our legitimate business interests or prevent fraud, or when you've given explicit consent for sharing with specific third parties.

If we ever need to share your information for business purposes (such as working with specialized financial software providers), we'll inform you beforehand and ensure any third parties meet our security standards and sign confidentiality agreements.

Website and Technology

Our website uses standard technologies to improve your browsing experience and help us understand how our services can better serve businesses like yours.

Cookies: We use essential cookies for website functionality and analytics cookies to understand site usage patterns
Analytics: Website usage data helps us improve our service offerings and identify what information is most valuable to visitors
Forms: Information submitted through contact forms is encrypted and processed securely
Third-party Tools: Any external services we use (like email systems) are carefully vetted for privacy and security standards

You can control cookie settings through your browser, though some website functionality may be limited if you disable certain cookies. We don't track you across other websites or build profiles for advertising purposes.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or best practices. When we make significant changes, we'll notify existing clients by email and post the updated policy on our website.

Minor updates (like clarifications or contact information changes) will be posted directly to this page with an updated "last modified" date. We encourage you to review this policy periodically, especially before sharing new information with us.

Staying Informed

If you have questions about any changes to our privacy practices, don't hesitate to reach out. We're always happy to explain how updates might affect your information or our business relationship.

Questions About Your Privacy?

We're here to address any concerns about how we handle your information.

Email: contact@wisepointzone.com

Phone: +842623818959

Address: 270 Thống Nhất Mới, Phường 8, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu, Vietnam